Expressing Regret and Apologies

Expressing Regret and Apologies

• Words and expressions used to show regrets and apologies:

 I’m sorry that ...
 Please accept my apology for….
 I apologize for…
 Forgive me. I’m terribly sorry about…
 Please accept my apology for..
 Please excuse…
 I would like to apologize for…
 I apologize for..
 I’m sorry. I did not mean to..
 I’m sorry that…
 Sorry…

• Words and expression used to respond regrets and apologies:

 Never mind.
 That’s quite all right
 I completely understand
 You don’t need to apologize.
 It’s not your fault.
 Don’t worry about it.
 It’s OK,
 No Problem
 Forget it.

Example:
Randy : Hello, Randy’s speaking. Can I speak to Cindy?
Cindy : Yes, it’s me, Randy. Did you get home all right last night?
Randy : Yes, thank you. I just want to apologize for the incident last night.
Cindy : Please don’t mention it. It doesn’t matter.
Randy : But I broke a decorating pitcher in your house. It must be expensive. Wasn’t your mother angry?
Cindy : Forget it. You did it accidentally.
Randy : Yes, but…
Cindy : Look. It’s nothing. I was a bit annoyed last night, but I’m all right now. So, forget it.
Randy : Cindy, let me buy another pitche.
Cindy : No, Randy. Listen to me, you did it accidentally. I don’t want to  hear about it anymore.
Randy : All right. I’m terribly sorry about that.
Cindy : It’s all right.