Expressing Possibility and Impossibility

Expressing Possibility and Impossibility

You can show possibility or impossibility by:

1.      Asking about possibility/probability

-        Is it possible to (that)...?

-        Is there any possibility of..?

-        What are chances of…?

-        Chances are…

-        Maybe/ perhaps/ could me..

-        What’s the possibility of..?

2.      Stating impossibility

-        Impossible

-        Not a chance!

-        No way!

3.      Stating possibility

-        It’s impossible

-        There’s good possibility that…

-        That’s totally out of the questions.

-        It’s impossible (to/ that)…

-        There’s no chance of….

-        It’s highly unlikely….

Let’s see the examples:

Dialog 1
Henri   : We’ve been waiting for two hours, but Ninin hasn’t come yet. It’s impossible she will come.
Johan   : Maybe she has something more important to do.
Henri   : Do you think so?
Johan   : Yes, It’s possible. She never breaks her promise.
Henri   : Perhaps she is ill.
Johan   : It’s impossible. She looked healthy yesterday

Dialog 2
Alwi     : The National examination is only a few weeks left. It’s possible for us to prepare more intensively
Diah     : Perhaps we should join the study club
Alwi     : Yes, it’s one of the best way to do but it’s impossible for me to join the study club
Diah     : Why is it impossible for you?
Alwi     : It will cost much fare and I have no enough money.
Diah     : Maybe I can help you.
Alwi     : Is it possible? How can you help me?
Diah     : I will lend you some money.
Alwi     : Thank you, how kind you are

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Making a Reservation

How to Make a Reservation

Reservation is very important to make sure whether your affairs can be taken or not.

Making Reservation
1.      I would like to reserve	A ticket Business class Day flight
2.      Could Can May	I reserve a table for two for dinner tomorrow?
3.      I	Would like Am going want	to took  single for tomorrow night.

Taking Reservations

Opening Conversations of Receptionist: -        Yes. Sir/Miss/Ma'am, can I help you? -        Good morning, may I help you? -        Lestari Hotel, could I help you?

Hotel Reservation: -        What kinds of room do you need? -        Would you like single or double bed? -        How long will you stay, Sir/Ma’am?

Ticket Reservation: -        What ticket do you want, Sir/Ma’am? -        When will you fly, Sir/Ma’am? -        When will you arrive?

Refusing Reservations: -        I’m sorry to inform you that all rooms/seats/tickets/tables have been reserved. -        I’m really sorry, I’m afraid we cannot make any reservations for you. -        All rooms/seats/tickets/tables have been reserved.

Example

Dialog 1

Reservation clerk        : Star field Travel Agency. Can I help you?

Park Ji-Sung                 : Hello. I'd like to reconfirm my flight, please.

Reservation clerk        : May I have your name and flight number, please?

Park Ji-Sung                 : My name is Park Ji-Sung and my flight number is Elang Airlines 374.

Reservation clerk        : When are you leaving?

Park Ji-Sung                 : On May 11th.

Reservation clerk        : And your destination?

Park Ji-Sung                 : Seoul.

Reservation clerk        : Hold the line, please. … All right. Your seat is confirmed, Mr. Park. You’ll be arriving in Seoul at 4 o'clock p.m. at local time.

Park Ji-Sung                 : Thank you. Can I pick up my ticket when I check in?

Reservation clerk        : Yes, but please check in at least one hour before departure time.

Dialog 2

Receptionist    : Good afternoon, Marcopolo Hotel. May I help you?

Mrs. Siregar    : Yes. I'd like to book a room, please.

Receptionist    : Certainly. When would it be, Madam?

Mrs. Siregar    : May the 11th.

Receptionist    : How long will you be staying?

Mrs. Siregar    : Three nights.

Receptionist    : What kind of room would you like, madam?

Mrs. Siregar    : Er… double with bath. I'd appreciate it if you could give me a room with a view over the valley.

Receptionist    : Certainly, Madam. I'll just check. Yes, we have a room, the 5th floor with a really  splendid view.

Mrs. Siregar    : Fine. How much is the charge per night?

Receptionist    : Would you like breakfast?

Mrs. Siregar    : No, thanks.

Receptionist    : It's Rp984,500 per night excluding tax.

Mrs. Siregar    : That's fine.

Receptionist    : Under what name would you like the reservation, please?

Mrs. Siregar    : Mr. and Mrs. Siregar, that's S-I-R-E-G-A-R.

Receptionist    : Okay, let me make sure I got that: Mr. and

Mrs. Siregar    : Double with bath for May the 11th, 12th, and 13th. Is that correct?

Mrs. Siregar    : Yes, it is. Thank you.

Receptionist    : Thank you for choosing Marcopolo Hotel and have a nice day. Goodbye.

Mrs. Siregar    : Goodbye.

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Making a Reservation

How to Make a Reservation

Reservation is very important to make sure whether your affairs can be taken or not.

Making Reservation
1.      I would like to reserve	A ticket Business class Day flight
2.      Could Can May	I reserve a table for two for dinner tomorrow?
3.      I	Would like Am going want	to took  single for tomorrow night.

Taking Reservations

Opening Conversations of Receptionist: -        Yes. Sir/Miss/Ma'am, can I help you? -        Good morning, may I help you? -        Lestari Hotel, could I help you?

Hotel Reservation: -        What kinds of room do you need? -        Would you like single or double bed? -        How long will you stay, Sir/Ma’am?

Ticket Reservation: -        What ticket do you want, Sir/Ma’am? -        When will you fly, Sir/Ma’am? -        When will you arrive?

Refusing Reservations: -        I’m sorry to inform you that all rooms/seats/tickets/tables have been reserved. -        I’m really sorry, I’m afraid we cannot make any reservations for you. -        All rooms/seats/tickets/tables have been reserved.

Example

Dialog 1

Reservation clerk        : Star field Travel Agency. Can I help you?

Park Ji-Sung                 : Hello. I'd like to reconfirm my flight, please.

Reservation clerk        : May I have your name and flight number, please?

Park Ji-Sung                 : My name is Park Ji-Sung and my flight number is Elang Airlines 374.

Reservation clerk        : When are you leaving?

Park Ji-Sung                 : On May 11th.

Reservation clerk        : And your destination?

Park Ji-Sung                 : Seoul.

Reservation clerk        : Hold the line, please. … All right. Your seat is confirmed, Mr. Park. You’ll be arriving in Seoul at 4 o'clock p.m. at local time.

Park Ji-Sung                 : Thank you. Can I pick up my ticket when I check in?

Reservation clerk        : Yes, but please check in at least one hour before departure time.

Dialog 2

Receptionist    : Good afternoon, Marcopolo Hotel. May I help you?

Mrs. Siregar    : Yes. I'd like to book a room, please.

Receptionist    : Certainly. When would it be, Madam?

Mrs. Siregar    : May the 11th.

Receptionist    : How long will you be staying?

Mrs. Siregar    : Three nights.

Receptionist    : What kind of room would you like, madam?

Mrs. Siregar    : Er… double with bath. I'd appreciate it if you could give me a room with a view over the valley.

Receptionist    : Certainly, Madam. I'll just check. Yes, we have a room, the 5th floor with a really  splendid view.

Mrs. Siregar    : Fine. How much is the charge per night?

Receptionist    : Would you like breakfast?

Mrs. Siregar    : No, thanks.

Receptionist    : It's Rp984,500 per night excluding tax.

Mrs. Siregar    : That's fine.

Receptionist    : Under what name would you like the reservation, please?

Mrs. Siregar    : Mr. and Mrs. Siregar, that's S-I-R-E-G-A-R.

Receptionist    : Okay, let me make sure I got that: Mr. and

Mrs. Siregar    : Double with bath for May the 11th, 12th, and 13th. Is that correct?

Mrs. Siregar    : Yes, it is. Thank you.

Receptionist    : Thank you for choosing Marcopolo Hotel and have a nice day. Goodbye.

Mrs. Siregar    : Goodbye.

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Introducing Oneself and Someone to Other People

Introducing Oneself and Someone to Other People

1. Introducing Oneself
a. To introduce oneself/ yourself in a formal situation you may say:
 May I introduce myself? I am Kania/ My name is Kania. I am the Sales Manager.
 Let me introduce myself. My name is David. I am English teacher.
 Allow me to introduce myself. My name is Siska Ayunigtyas. I am an expert in economic.

b. To introduce oneself in an informal situation you may say:
 Hello! My name is Arlina. I am a lecturer.
 Hi! I am Terry. I am a new student here.
 Excuse me, my name is Tata.
 Hello! This is Wena’s speaking (speaking on the telephone)
 How do you do? I don’t think we’ve met before. My name is Saskia. I am a dentist.

Examples:
A : Hello, I am Lisa Pribadi. What’s your name?
B : My name is Rani Siregar. How do you do?
A : How do you do?

Teacher : Good morning, boys and girls.
Students : Good morning, Sir.
Teacher : My name is Huda. I am thirty years old. I live at Jalan Ahmad Yani.

X : What is your name?
Y : Lia.
X : How old are you?
Y : I am twelve years old.
X : Where do you live?
Y : I live in Yogyakarta.


2. Introducing Someone to Other People
a. To introduce someone in a formal situation you may say:
 I’d like to introduce you to Mrs. Santi.
 Dian, let me introduce you to….
 Mr. Andi, may I introduce you to….
 Mr. Smith, allow me to introduce you to Miss…..

b. To introduce someone in a formal situation you may say:
 Rani, this is Alex.
 Tedi, I want you to meet Runik.
 Oh, Bayu, I’d like you to meet….
 By the way, do you know each other? Runik and Tedi.

Examples:
Mr. Surya : Hello, Lusi.
Mrs. Lusi : Hello, Surya.
Mr. Surya : Lusi, this is my new friend, His name is Doni. He is a company director.
Mrs. Lusi : Hi, Doni.
Mr. Doni : Hello, Lusi. How do you do? Nice to meet you.
Mrs. Lusi : How do you do? Nice to meet you, too.

Mr. Yunus: Hi, David. I would like to introduce my brother. His name is Yopi.
Mr. David : How do you do, Yopi?
Mr. Yopi : How do you do? Glad to see you.
Mr. David : Glad to see you, too.

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How to Make a Phone Call?

How to Make a Phone Call

What would you say to make a phone all? Here are some expressions you can use to make a close a telephone call.
To start a phone call:
 Hallo.
 Hallo. This is Ahmad.
 Hallo. Mieke’s speaking.
 Brown’s residence.
 Hi, this is Tina.
 Hi. Is Lucia there?
 Hallo. May I speak to Wulan, please?
 Hallo. Is this Mrs. Susan?
 Indonesian University. Good afternoon.
 To close a phone call:
 Nice talking to you.
 I really have to go now. We’ll talk again some other time.
 Can we continue this later?
 Can I call you back?
 I’ll call you back in five minutes.
 Just a moment.

Let’s see the example
Dialog 1
Clerk : National Bank, Personal Department.
Caller : Hallo, may I speak to Mr. Dirgantara, please?
Clerk : just a moment, please.

Dialog 2
Mr. Rudi : Hallo.
Mr. Smith : Hallo, is this Ronald speaking?
Mr. Rudi : No, this is his father.
Mr. Smith : Oh, hallo Mr. Rudi. This is Mr. Smith. Is Ronald at home?
Mr. Rudi : Yes, hold the line a moment, please.

Dialog 3
Kate : Hallo
Brad : Hi. Is Kate there?
Kate : speaking.
Brad : Oh, hi Kate. This is Brad.
Kate : Hi, Brad. What’s up?
Brad : Are you going to bet at home this evening?
Kate : Yes, I am. Why? Is anything urgent?
Brad : No, nothing. I just want to drop in for a minute.
Kate : Ok. What time?
Brad : Around seven. Is that fine?
Kate : how about eight?
Brad : Alright. See you at eight then.
Kate : Bye,

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How to Be a Good Listener?

How to Be a Good Listener

 To be a good listener, you have to pay attention to the following things:
 Listen carefully to what the speaker is saying.
 Show your attention to the speaker.
 Give the appropriate response to what the speaker said.
To start conversation, you can greet the person by saying
 Hi, how are you doing?
 Hallo, how are you?
In the conversation, the person might tell you some information or his/her problem. Here are some expressions you can use to show your attention:
1. Positive responses
 I see.
 Well, it’s nice.
 That’s interesting.
 I’m glad to hear that.

2. Negative responses
 Oh, what a pity.
 How terrible.
 I’m sorry to hear that.
 That’s too bad.

In the end of the conversation, close it by saying:
 Thank you for listening.
 Thanks for your suggestion.
 Good luck.
 See you.
 We’ll talk again later.

Example dialog:
Indra : Excuse me, Mr. Budi. I’d like to take a few days off.
Mr. Budi : Why? What’s the matter, Indra?
Indra : Well, my father is ill. He is going to have an operation.
Mr. Budi : Oh, dear. I’m sorry to hear that. How long will you be away?
Indra : I hope to be back next Monday.
Mr. Budi : That’s alright, Indra. And I hope your father gets better soon.
Indra : Thank you, Mr. Budi.
Mr. Budi : Never mind.

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Asking for Help

Asking for Help

We know that people in the world cannot life without the others. People will share any things with others, such as information, education and many things. In doing something, people are not always doing it alone, they sometimes need a help from another one.
Here are some expressions you can use to ask for help:
 Could you do me a favor?
 Would you be able to…?
 Can I ask for your help?
 Could you please…?
 Would you please?

Response (+)
It means that the people who you ask to help you are going to help you in doing something. They usually say:
 Certainly.
 Sure, what is it?
 Of course.
 OK. What can I do for you?
Response (-)
Sometimes people have another business and they cannot help you to do something, they usually say:
 I’m sorry I’m busy.
 Sorry, but I have to do something else.
 I’m very sorry, but I’m afraid I can’t.

Example
Dialog 1
Brian : Can I ask you a favor?
Simon : of course.
Brian : would you be able to return this book to the library for me, please? It’s overdue.
Brian : I’m going there this afternoon.
Simon : thanks a lot.
Brian : you’re welcome. It’s no problem.

Dialog 2
Vani : Can I ask for your help?
Dhea : sure. What is it?
Vani : Could you post these letters for me? I won’t be able to go to the post office this morning.
Dhea : Certainly.
Vani : Thank you very much.
Dhea : no problem.

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